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Hardware Manager (Tofino, Retail)

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The Co-operative Retailing System (CRS) is a unique, multi-billion dollar organization based on the fundamental principles of co-operation. It is comprised of a network of approximately 200 autonomous retail co-operatives across Western Canada along with their branch operations, and Federated Co-operatives Limited (FCL). FCL is the wholesaling/manufacturing arm of the CRS, which provides the retail co-ops with a range of products and services.

Tofino Consumers Co-op is a diversified Co-operative with budgeted sales in excess of $21 million. We operate four locations (Food Store, Gas Bar, Hardware and Clothing) within Tofino British Columbia.

Located on the beautiful west coast of Vancouver Island, we have a tourism based economy. We serve approximately 3,000 active Members within the district of Tofino, several onshore/offshore First Nations communities and the Pacific Rim Nation Park. Our Co-operative is based on the fundamental principles of co-operation. We are locally invested, community-minded, and offer lifetime membership benefits.

Tofino Co-op invites applications for the position of Hardware Manager to join our team at our Hardware Store located in Tofino, BC.

As a Hardware Manager with the Tofino Co-op, you will provide leadership in the day- to-day operations of the Hardware department by providing quality products and services in our hardware store.  This leader will bring a positive approach; show initiative and drive for results; build and maintain relationships with customers and the team, while ensuring that the administrative requirements of the role are fully maintained.  The successful candidate will be responsible for duties such as but not limited to training, health and safety, merchandising, marketing, administrative procedures, pricing, housekeeping, inventory control, scheduling, customer service, budgeting and staff supervision. 

Reporting to the General Manager, responsibilities for this position include the following:

Duties & Responsibilities:
• Deliver brand promise and guest services, ensuring the feel of “You’re at home here”
• Lead the Team Member experience to successful results, including: assessing department needs, training, scheduling, directing tasks, managing performance, and developing talent
• Be motivated to growing our Hardware business and committed to providing exceptional customer service
• Manage ordering and inventory based on consumer trends and department factors
• Lead and maintain health and safety programs and safe work procedures
• Be actively out on the floor working one-on-one with Team Members, leading by example to ensure a highly productive atmosphere exists with the hardware team
• Ensure that all Team Members are following established health and safety procedures
• Ensure compliance to company policies and procedures, professional standards and applicable laws and regulations
• Achieve department financial objectives in the areas of sales, margins, expenses and profits
• Work closely with Retail Sales Coordinators and other support Team Members to successfully execute programs

• A secondary school diploma is required
• Previous retail management experience, preferably in a home centre or hardware environment
• Knowledge of hardware products – such as plumbing, electrical, hand tools, paint, etc. is considered an asset
• Strong interpersonal, leadership, and communication skills
• Ability to meet multiple demands, work under pressure and meet deadlines

Tofino Consumers Co-op offers the following:
• Full Benefits Plan including MSP, Extended Health Care, Dental, Life Insurance & Long-Term Disability Insurance
• Employer Matched Pension Plan (7.5% Matched)
• Employee Family Assistance Program
• Competitive wages paid bi-weekly
• Tuition Assistance
• Excellent Opportunities for further development and advancement

If you are interested in this opportunity or require additional information, please contact Chelsea Bauer, Human Resources Manager.

Please submit a detailed resume and cover letter in confidence to:

Chelsea Bauer, Human Resources Manager
Tofino Consumers Co-operative Association
Box 70, 140 - 1st Street, Tofino, BC, V0R 2Z0 
PHONE: 250.725.3226
FAX: 250.725.3178
EMAIL: hrtofino@outlook.com
WEBSITE: tofinocoop.com

Please Apply Online or submit a detailed résumé in confidence on or before August 31, 2018 to:

Tofino Consumers Co-operative Association
P.O. Box 70, 140- 1st Street
Tofino, BC, V0R 2Z0
Email: hrtofino@outlook.com
Fax: (250) 725-3178
Website: tofinocoop.com

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