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Deli Supervisor (Aldergrove, Retail)

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Otter Farm & Home Co-operative (Otter Co-op) is a multi-million-dollar retail that sells petroleum, food, feed, pharmacy products, hardware, and family fashions. We currently have eleven gas bars located throughout the Lower Mainland, Fraser Valley and Interior, a retail center in Aldergrove, a feed mill in Aldergrove and a second one in Armstrong, a feed and hardware operation in Pitt Meadows, and a pharmacy in Abbotsford. Come on by and see what all the fuss is about!

We are a different kind of business: we are locally invested, are community-minded and offer lifetime membership benefits including patronage refunds, quality products, quality services and fair prices.

Otter Co-op invites applications for the position of Full Time Deli Supervisor at our Retail Center located at: 3650 248th Street, Aldergrove.

The Supervisor is responsible for coaching, training, scheduling and leading team members while making safety a top priority in carrying out daily job duties.  Reporting to the Deli Manager, responsibilities for this position include the following:

• Assist to organize, direct and co-ordinate the activities and operations of the department.
• Assist in managing department inventory and staff scheduling.
• Supervise, train, resolve conflicts and coach Deli team members.
• Ensure that food in the hot deli is fresh and the area is kept clean and well stocked.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     
• Ensure safe food handling and safety guidelines are properly implemented and followed. 
• Provide excellent customer service and customer service resolution to guests in a courteous, efficient manner and within approved programs, policies and procedures.
• Operate the cash register and other equipment as required.
• Contribute to leading and inspiring the team to the 4 Keys to Excellence
• Contribute to the Team in living the Corporate Values of Integrity, Community and Excellence.


• Minimum two years supervisory experience required, preferably in a deli or restaurant.
• Strong interpersonal, leadership and communication skills.
• Ability to handle multiple demands, work under pressure and meet deadlines.
• Strong customer service skills.
• Motivation and ability to work in a busy work environment is required.
• Must be committed to a SAFE working environment.
• Must be available 7 days a week between 6:00 am- 8:00 pm.

Otter Co-op is pleased to offer our full time, salaried and eligible part time team members the following:
Extended Health Care • Dental • Life Insurance • Travel Insurance Coverage • Long Term Disability Insurance • Employer Matched Pension Program (6% matched).

Otter Co-op is pleased to offer all team members the following: Employee Family Assistance Program • Company Social Club • Excellent Opportunities for Advancement • Competitive wages paid bi-weekly • Team Member Discount (15% off Hardware, Family Fashions, and Bagged Feed/Agro Products) • Annual Bonus Program • Annual Equity Rebates and Fuel Rebate Program • Service Recognition Program • Learning and Development Opportunities. 

Otter Co-op is committed to a diverse and supportive working environment based on our Core Company Values of Integrity, Community and Excellence. We are committed to giving back to our communities through our Corporate Social Responsibility Program. Last year we donated over $250,000 to a variety of local charities and community organizations.

Otter Co-op offers a competitive wage dependent on experience, personal and professional development, and the opportunity to work with one of western Canada's most successful organizations.



Please Apply Online or submit a detailed résumé in confidence on or before July 19, 2018 to:

Otter Farm & Home Co-operative
3650 248th Street, Aldergrove, BC, V4W 1X7
Email: hrmgr@otter-coop.com
Fax: (604) 856-2674

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