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General Manager (Retail) (Masset, Haida Gwaii, BC (Queen Charlotte Islands), Retail)

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Co-op: Haida Gwaii Co-op
Location: Masset, Haida Gwaii, BC (Queen Charlotte Islands)

Haida Gwaii Co-op invites applications for the position of General Manager (Retail) for our Co-operative located in Masset, British Columbia, on the islands of Haida Gwaii (formerly Queen Charlotte Islands).

Who we are:

Co-op does business differently.  As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth.

What you’ll do:

Reporting to the Board of Directors, the General Manager concentrates on the development of a corporate direction, goals and tactical operational plans with direction and approval supplied by the Board. The primary responsibilities of this role are encompassed in, and not limited to, the following:

  • Strategy: develop and communicate strategy for the organization to team members and leaders, with awareness of impact to the Co-operative.
  • Fiscal (Financial Stewardship): assuming responsibility for the overall strength and financial health of the organization by developing and implementing budgets, and conducting cost/benefit analyses for operational improvement.
  • Operational Efficiency and Effectiveness: implementing and utilizing operational best practices for the Co-operative, continuously improving execution of best practices for the organization.
  • Relationships: developing, maintaining and encouraging positive and effective relationships with team members and leaders, FCL Retail Advisor, peer General Managers, stakeholders, members, external customers and other parties.
  • Leadership: leading, engaging and managing Haida Gwaii Co-op’s talent through effective leadership and optimal people practices.

Further to the above, the successful applicant will have demonstrated abilities in:

               Ensuring Accountability                         Resourcefulness

               Business Insight                                   Situational Adaptability

               Managing Conflict                                 Balancing Stakeholders

               Organizational Savvy                           Optimizing Work Processes

               Planning and Aligning

Why it matters:

Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together. 

Who you are:

You are looking for a career in Retail Store Operations and have:

  • A Bachelor of Business Administration/Commerce or a combination of equitable education and/or experience in relation to education
  • 5+ years of relevant experience with 1-2 years focusing on leading projects or people within the retail industry or CRS, including experience in managing budgets, timelines, people and processes
  • Additional Training & Development: Accelerated Retail Manager Advance, Retail Mgr group training


Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan.  We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.  We support and provide an environment that allows all to bring their whole selves to work.

Apply by email or contact us at CAL.HR@FCL.CRS for more information.

The closing date for this opportunity is September 25, 2020, and will be extended as necessary.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.



Please Apply Online or submit a detailed résumé in confidence on or before September 25, 2020 to:

Federated Co-operatives Limited (FCL)
Box 2599, Calgary, AB T2P 2P4
375 Erin Woods Drive S.E., Calgary, AB T2B 2V9
Email: cal.hr@fcl.crs
Fax: (403) 531-2275

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